Please note we are closed for the holidays Dec 22 to Dec 28, and Dec 31 to Jan 3.
All orders are shipped same day before 5pm Monday-Friday unless it is out of stock or on Pre-Order.
A PS5 game must support PS4 Speciality Mode in order for this product to work as a license donor controller. It is important for you to be aware that the game developer can remove this feature with a software patch at any time, therefore no returns are accepted after 30 days of purchase, and returns will only be accepted if the controller is faulty, not if the game you were playing was patched. You will know if the game has been patched if it tells you that the controller you have connected is not supported. A good example of this is Call of Duty: Vanguard or NBA 2K23 (PS5 versions).
There are PS4 Speciality mode workarounds available however, for example the Rainbow Six Siege PS5 version of the game was recently patched so that it no longer supports PS4 Speciality mode, but you can switch to the PS4 version of the game using the PS5 crossgen feature, and it will fully work with the NACON and Cronus Zen (yes you can use your PS5 DUALSENSE controller with the PS4 version of the game and Scripts/GamePacks will work just fine). Check here for the latest list of compatible PS5 games.