The Cronus Zen Pre Order Batch #5 is leaving the factory later than scheduled so will likely arrive closer to the end of next week, possibly 10/22. Hopefully there won't be any delays on its arrival through customs in New York, the last shipment was 5 days total landing-to-warehouse, so you can be sure we're doing our best to move these orders into your hands as quickly and as safely as we possibly can.
The good news is that all valid orders from Batch #4 has now finished shipping and we are able to start shipping a good number of orders from Batch #5. The exact number won't be known until tomorrow, so the ranges and dates will then be adjusted to accommodate any changes. We do have three more shipments scheduled to leave our factory over the next month to make sure any delays are kept to an absolute minimum.
Note: Some orders from Batch #4 have not shipped yet due to an invalid/unrecognized address by the USPS shipping system (customers have been emailed this morning), if more than one Zen was ordered (2+ quantity orders will be shipped once the Pre Order is over late as per the terms - we're currently shipping pre orders through late November), or if there were other items also ordered that are currently out of stock (these customers will be notified and given a solution).
Once your package leaves our warehouse, you will receive an email with all of your tracking information. In the meantime, I ask that you double-check your shipping address to make sure it is correct as we cannot be responsible for any mistakes (missing apartment number, wrong state, bad zip code etc.) If you do wish to make a change, create a support ticket and we will make sure that is taken care of for you if the parcel has not yet been shipped.
If you haven't been able to secure a pre order spot, currently all available allocations are fully sold out, but there will be another window available before the end of October, sign up for notifications on the Zen product page and you'll get an email as soon as it's made available.
I completely understand that it sucks to wait for something like this, and if you wish to cancel your order I have made sure it is an easy process with no questions asked. All you have to do is go to the Cronus Support Center and post a cancel request and we'll take care of the rest. I promise that it's worth the wait though! There's some really fantastic stuff happening with Cronus Zen right now - the community has exploded and the capability is expanding constantly :)
Thank you for your patience and stay safe out there!