News Archive

In recognition of our national holiday, we will be closed for the Labor Day weekend from Friday 31st until Tuesday September 4th.

Happy Labor Day Weekend!

Apologies for the delays we've been experiencing this week. We're currently inundated with orders along with a supply issue and are working really hard to get through them all as quickly as possible.

If you have an urgent inquiry you can email shipping@cronusmax.com

Thank you for your patience!

We're a experiencing some issues with USPS collections and parcel scanning. This has caused a small number of orders to not show any tracking movement. USPS have assured us that the issue has been resolved and all of our parcels will be up to date on their system by Monday.

 

Apologies for any inconvenience and thank you for your patience. 

We will be out of the office July 3rd and July 4th. During this time all shipments will be delayed until July 5th If you need immediate assistance with a sales question or order you have placed during my absence, please contact me at sales (at) cronusmax.com. Otherwise I will respond to your emails as soon as possible upon my return. If you have a technical support question, most of the time you will find your answer is on this page: www.cronusmax.com/manual/troubleshooting.htm - if not please post your question to the CronusMAX Support Forums where you will receive prompt assistance.

There will be no shipping pickup during the Memorial Day holiday starting Friday May 25th through Monday May 28th.

Service will resume on Tuesday May 29th.

Thank you and have a wonderful weekend.

There will be no shipping pickup during the Easter Holidays starting Good Friday 30th through Monday 2nd April.

Service will resume on Tuesday April 3rd.

Thank you and have a great Easter weekend!

USPS have notified us that orders between March 20th and March 23rd were delayed in their system due to heavy snow storms in our area.

Your tracking may have not updated for a few days. This is nothing to worry about and we have been assured that tracking should be up to date by March 28th. Apologies for the inconvenience.

For more information regarding shipping and handling policies, please visit our Shipping & Tracking Info page. 

The CronusMAX PLUS is now back in stock and the DriveHub will be back later this week.

Thank you for your patience!

Due to unprecedented demand CronusMAX & DriveHub are both currently on back order.

We expect Cronus to arrive first week of Feb and DriveHub soon after.

Thank you for your patience!

We will be closed for the holidays from December 23rd and back open again on December 27th when shipping will resume until December 30th when we will be closed again until January 3rd

There's still a few orders backed up from the last few days and we will get those out as soon as we're back.

A huge thank you to all of our loyal customers. We sincerely appreciate your support.  Wishing you and your families all the best in 2018.

 

Both the DriveHubs and CronusMAX PLUS are finally back in stock. All Back Orders are being shipped as quickly as possible. If you have a pending order you should expect a tracking email within the next couple of days.

Thank you so much for your support! 

We are currently a couple of days behind shipping CronusMAX orders due to running out of USB Hubs that the majority of the orders included.

The USB Hubs are expected to arrive today (Friday 8th) and as soon as they land we'll get to work. All orders will be automatically emailed a tracking number as usual.

 

Due to uprecidented sales the Drive Hub is currently on Back Order while a new production run is in progress. We will get more stock by the first week of December and will post a more accurate date as soon as we're given more information by the factory.

 

Drive Hub Pre Orders have now started to ship. You will receive an email with your tracking number once it has been picked up from our premises by the courier.

We are currently out of stock of USB Hubs and Micro USB cables, so if you made a CronusMAX order and added these items, there will be a few days delay while we wait for them to arrive (should be Thursday / Friday this week).

 

We will be out of the office starting 29th July through August 5th. During this time all shipments will be delayed until August 7th. If you need immediate assistance with a sales question or order you have placed during my absence, please contact me at urgent (at) cronusmax.com. Otherwise I will respond to your emails as soon as possible upon my return. If you have a technical support question, most of the time you will find your answer is on this page: www.cronusmax.com/manual/troubleshooting.htm - if not please post your question to the CronusMAX Support Forums where you will receive prompt assistance.

CronusMAX is pleased to announce the release of our new shopping website, designed with a fresh new look and user-friendly navigation, updated with the latest information about our products.

We hope you will enjoy our new site. If you have any questions, comments or suggestion please send them our way.

We will be closed on Thursday (12/24/15) through Sunday (12/27/2015) for the Christmas Holidays. During this period we will not be accepting phone calls or answering emails.

Normal office hours will resume on Monday at 9am (EST)

Christmas Eve - Closed
Christmas Day - Closed
Boxing Day - Closed
December 27th Closed
December 28th Open
December 31st - Closed
January 1st - Closed
January 2nd Open

A huge thank you to all of our loyal customers. We sincerely appreciate your support. Wishing you and your families all the best in 2016.

The ControllerMAX Team

Charlie, David, Ashley, Andy and Chris.

It's the last day to take advantage of the $5 mail in rebate for these hugely popular Asus BT400 Bluetooth Adapters.

These are tested as THE BEST to work with CronusMAX and PS4/PS3 controllers for Full Speed Wireless and Rumble and is what I personally use - With the Black Friday discount they are only $10.95 once you cash in the rebate but the offer ENDS TODAY! ($18.99 on Newegg)

CLICK HERE TO BUY

We will be closed on Thursday (11/26/15) through Monday (11/30/2015) for the Thanksgiving Holidays. During this period we will not be accepting phone calls or answering emails

Normal office hours will resume on Tuesday at 9am.* 

We will of course still be accepting orders, particularly from our Black Friday and Cyber Monday sales which will commence shipping on Tuesday - so watch out for some insane deals!

Hope everyone has a safe and fun Thanksgiving weekend!

* All times are EST

We just want to apologize for the delays in shipping and answering any emails these last few days. We have moved to a new larger premises and it's taken a little longer than expected to get up and running.

We should be fully up to date with all shipments by tomorrow (September 30th).

If you would like to know more information about shipping and tracking click here

It seems there was a problem with some USA states were unable to complete checkout as they could not get a shipping option. This has now been resolved, apologies for any inconvenience.

Due to a rise in attempted fraud of our credit card processing services, we are no longer accepting credit card payments from non-US credit cards.

If you have a non-US credit card you can still use PayPal's credit card service. This should only serve as an inconvenience to those who would wish to try and scam us. 

All attempted fraudulent orders have been reported in full to the relevant authorities including all names, addresses, emails, courier avidavits and IP logs.

Thank you.

We just want to apologize for the delays in shipping these last few days. We have been inundated with orders and had to hire more staff to cope with the load - it really is a crazy success story here :)

We should be fully up to date with all shipments by tomorrow (July 15th).

If you would like to know more information about shipping and tracking click here