News Archive

Page of 6

DriveHub Delays

Nov

26

2018

Due to uprecidented sales, shipping of the Drive Hub is currently delayed for a few days. We will get more stock by December 5th and will ship all pending orders then.

Thank you for your patience!

CronusMAX June 30 Pre Orders are now shipping

Nov

26

2018

We are now shipping the CronusMAX June 30th Pre-Orders. There are over 7000 orders to process so please be patient while we work as fast as we can.

As soon as your parcel has shipped you will be emailed the USPS tracking number.

Thank you for your patience.

Canada Post Strikes

Nov

21

2018

Unfortunately, the Canada Post strikes have yet to be resolved. Please continue to expect a delay for any deliveries already headed to Canada via USPS, as Canada Post is the hand-off network for USPS packages sent to Canadian addresses. 

Canadian officials are updating the public as the situation changes. You can stay up-to-date here. Today, Canada Post announced it expects the worst delays for mail and parcels will be for items that originate or are destined for southern and southwestern Ontario.

Thanksgiving Store Hours

Nov

20

2018

To celebrate this years Thanksgiving Holidays with our families, the Cronus store will be closed Thursday & Friday this week. Shipping will continue on Monday 26th.

Tech support will still be available on our community support page: http://cronusmax.com/forums and Charlie will still be answering the phone during office hours if you need to speak to someone.

As we count our blessings this Thanksgiving time of year, we count ourselves extremely lucky to have customers like you. Thank you for making this year a great success.

We wish you a very Happy Thanksgiving and a joyful holiday season. 

 

CronusMAX Back-Order Shipping Begins

Nov

19

2018

Back-Orders for the CronusMAX have finally begun shipping. Orders are on a first come first served basis and there's several thousand so we really appreciate your patience while we work to get them out.

You should expect a tracking number to be sent to your email within the next few days.

Thank you and have a grteat Thanksgiving Holiday this week!

CronusMAX Back-Order Update #3

Nov

15

2018

The first shipment arrived last night so we are going to be working around the clock to get those orders out. 

The second shipment is still scheduled for November 30th. 

If your order was before Nov 5th you will probably be included in the first shipment. We'll be sure to let you know by email asap.

CronusMAX Back-Order Update #2

Nov

6

2018

We've got some actual dates for those waiting for their CronusMAX order. The first shipment (sold out) is now due on November 14th and the second shipment (almost sold out) on November 30th (Note: If you made your order after November 1st then you are probably allocated to the second shipment).

Hopefully they will arrive on or before these dates, we're in the hands of the customs and freight Gods unfortunately. However, once they do arrive you can be sure we will work around the clock to get the orders out - and there are thousands!

Thank you for your continued patience.

 

CronusMAX Back-Order Update

Oct

30

2018

We have been given an update from the factory and US Customs. The first shipment of CronusMAX expects to clear customs some time towards the middle of November and the factory has shipped a second shipment to help us keep up with demand. We hope that will arrive towards the end of the month.

Sales have been INSANE!

Thank you for your patience.

DriveHub back in stock!

Oct

16

2018

The DriveHub is finally back in stock and shipping now! Order now https://shop.cronusmax.com/drivehub.html

 

CronusMAX on Back-Order

Oct

12

2018

CronusMAX is now on Back-Order until we receive further information from US Customs.

We are told it should be with us some time towards the end of October.

Thank you for your patience.

Happy Labor Day!

Aug

30

2018

In recognition of our national holiday, we will be closed for the Labor Day weekend from Friday 31st until Tuesday September 4th.

Happy Labor Day Weekend!

Shipping Delays

Aug

18

2018

Apologies for the delays we've been experiencing this week. We're currently inundated with orders along with a supply issue and are working really hard to get through them all as quickly as possible.

If you have an urgent inquiry you can email [email protected]

Thank you for your patience!

USPS Delays

Jul

25

2018

We're a experiencing some issues with USPS collections and parcel scanning. This has caused a small number of orders to not show any tracking movement. USPS have assured us that the issue has been resolved and all of our parcels will be up to date on their system by Monday.

 

Apologies for any inconvenience and thank you for your patience. 

4th July Weekend

Jul

1

2018
We will be out of the office July 3rd and July 4th. During this time all shipments will be delayed until July 5th If you need immediate assistance with a sales question or order you have placed during my absence, please contact me at sales (at) cronusmax.com. Otherwise I will respond to your emails as soon as possible upon my return. If you have a technical support question, most of the time you will find your answer is on this page: www.cronusmax.com/manual/troubleshooting.htm - if not please post your question to the CronusMAX Support Forums where you will receive prompt assistance.

Memorial Day Weekend

May

24

2018

There will be no shipping pickup during the Memorial Day holiday starting Friday May 25th through Monday May 28th.

Service will resume on Tuesday May 29th.

Thank you and have a wonderful weekend.

Easter Shipping

Mar

30

2018

There will be no shipping pickup during the Easter Holidays starting Good Friday 30th through Monday 2nd April.

Service will resume on Tuesday April 3rd.

Thank you and have a great Easter weekend!

USPS delivery disruption due to snow storms

Mar

24

2018

USPS have notified us that orders between March 20th and March 23rd were delayed in their system due to heavy snow storms in our area.

Your tracking may have not updated for a few days. This is nothing to worry about and we have been assured that tracking should be up to date by March 28th. Apologies for the inconvenience.

For more information regarding shipping and handling policies, please visit our Shipping & Tracking Info page. 

CronusMAX & DriveHub Stock

Feb

5

2018

The CronusMAX PLUS is now back in stock and the DriveHub will be back later this week.

Thank you for your patience!

CronusMAX & DriveHub Stock

Jan

31

2018

Due to unprecedented demand CronusMAX & DriveHub are both currently on back order.

We expect Cronus to arrive first week of Feb and DriveHub soon after.

Thank you for your patience!

Holiday Hours

Dec

25

2017

We will be closed for the holidays from December 23rd and back open again on December 27th when shipping will resume until December 30th when we will be closed again until January 3rd

There's still a few orders backed up from the last few days and we will get those out as soon as we're back.

A huge thank you to all of our loyal customers. We sincerely appreciate your support.  Wishing you and your families all the best in 2018.

 

DriveHubs & CronusMAX Plus Back in Stock!

Dec

18

2017

Both the DriveHubs and CronusMAX PLUS are finally back in stock. All Back Orders are being shipped as quickly as possible. If you have a pending order you should expect a tracking email within the next couple of days.

Thank you so much for your support! 

Minor Shipping Delays

Dec

8

2017

We are currently a couple of days behind shipping CronusMAX orders due to running out of USB Hubs that the majority of the orders included.

The USB Hubs are expected to arrive today (Friday 8th) and as soon as they land we'll get to work. All orders will be automatically emailed a tracking number as usual.

 

Drive Hub Back Ordered

Oct

24

2017

Due to uprecidented sales the Drive Hub is currently on Back Order while a new production run is in progress. We will get more stock by the first week of December and will post a more accurate date as soon as we're given more information by the factory.

 

Stock Updates

Sep

6

2017

Drive Hub Pre Orders have now started to ship. You will receive an email with your tracking number once it has been picked up from our premises by the courier.

We are currently out of stock of USB Hubs and Micro USB cables, so if you made a CronusMAX order and added these items, there will be a few days delay while we wait for them to arrive (should be Thursday / Friday this week).

 

We are away until August 5th

Jul

29

2017
We will be out of the office starting 29th July through August 5th. During this time all shipments will be delayed until August 7th. If you need immediate assistance with a sales question or order you have placed during my absence, please contact me at urgent (at) cronusmax.com. Otherwise I will respond to your emails as soon as possible upon my return. If you have a technical support question, most of the time you will find your answer is on this page: www.cronusmax.com/manual/troubleshooting.htm - if not please post your question to the CronusMAX Support Forums where you will receive prompt assistance.

ANNOUNCING THE LAUNCH OF OUR BRAND NEW WEBSITE!

Apr

25

2017

CronusMAX is pleased to announce the release of our new shopping website, designed with a fresh new look and user-friendly navigation, updated with the latest information about our products.

We hope you will enjoy our new site. If you have any questions, comments or suggestion please send them our way.

Holiday Season Opening Hours

Dec

24

2015

We will be closed on Thursday (12/24/15) through Sunday (12/27/2015) for the Christmas Holidays. During this period we will not be accepting phone calls or answering emails.

Normal office hours will resume on Monday at 9am (EST)

Christmas Eve - Closed
Christmas Day - Closed
Boxing Day - Closed
December 27th Closed
December 28th Open
December 31st - Closed
January 1st - Closed
January 2nd Open

A huge thank you to all of our loyal customers. We sincerely appreciate your support. Wishing you and your families all the best in 2016.

The ControllerMAX Team

Charlie, David, Ashley, Andy and Chris.

Asus BT-400 Bluetooth Only $10.95 with rebate - OFFER ENDS TODAY NOV 30TH

Nov

30

2015

It's the last day to take advantage of the $5 mail in rebate for these hugely popular Asus BT400 Bluetooth Adapters.

These are tested as THE BEST to work with CronusMAX and PS4/PS3 controllers for Full Speed Wireless and Rumble and is what I personally use - With the Black Friday discount they are only $10.95 once you cash in the rebate but the offer ENDS TODAY! ($18.99 on Newegg)

CLICK HERE TO BUY

Thanksgiving Holidays

Nov

24

2015

We will be closed on Thursday (11/26/15) through Monday (11/30/2015) for the Thanksgiving Holidays. During this period we will not be accepting phone calls or answering emails

Normal office hours will resume on Tuesday at 9am.* 

We will of course still be accepting orders, particularly from our Black Friday and Cyber Monday sales which will commence shipping on Tuesday - so watch out for some insane deals!

Hope everyone has a safe and fun Thanksgiving weekend!

* All times are EST

Moving to new office - shipping delays

Sep

29

2015

We just want to apologize for the delays in shipping and answering any emails these last few days. We have moved to a new larger premises and it's taken a little longer than expected to get up and running.

We should be fully up to date with all shipments by tomorrow (September 30th).

If you would like to know more information about shipping and tracking click here

Page of 6

Subscribe

*
 
 

Unsubscribe

*